Product Development Lab established including a Product Library with a database of over 200 spice varieties and blends.
ITC Spices Quality Lab (Chemical Lab) receives NABL [National Accreditation Board for Testing and Calibration Laboratories] certification.
Commenced Backward Integration Programme for cumin production.
Interventions introduced towards developing a reliable and sustainable farm-to-factory supply chain such as commencement of the Integrated Pest Management (IPM) Programme and partnerships with farmers to grow IPM chillies.
These initiatives enabled access to premium export markets - Japan, USA and the EU.
State-of-the-art spices grinding and steam sterilisation facility established at Guntur.
ITC Spices Business created to enable more intense penetration into the domestic and international spices market.
Focus on spices with food safety issues like chilli, turmeric & cumin.